Managing Information Technology in Small Business: Challenges and Solutions: Challenges and Solutions

Front Cover
Burgess, Stephen
Idea Group Inc (IGI), 2001 M07 1 - 367 pages

In many countries, small businesses comprise over 95% of the proportion of private businesses and approximately half of the private workforce, with information technology being used in more than 90% of these businesses. As a result, governments worldwide are placing increasing importance upon the success of small business entrepreneurs and are providing increased resources to support this emphasis. Managing Information Technology in Small Business: Challenges and Solutions presents research in areas such as IT performance, electronic commerce, internet adoption, and IT planning methodologies and focuses on how these areas impact small businesses.

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Issues and Challenges
Part I Small Business and Information Technology
A Comparative Study
The Case of Song Book Music
Chapter IV Information System CheckUp as a Leverage for SME Development
Two Approaches to Theorizing Innovation
The Case of the Nova Scotia Ten
A Framework
Chapter XIII Strategies for Consultancy Engagement for EBusiness DevelopmentA Case Analysis of Australian SMEs
Chapter XIV Building the Professional Services EPractice
Chapter XV How a Procedural Framework Would Assist SMEs in Developing Their EBusiness Strategy
Chapter XVI Managements Contribution to Internet Commerce BenefitExperiences of Online Small Businesses
An Online Store Prototype
Chapter XVIII Electronic Commerce Opportunities Challenges and Organizational Issues for Australian SMEs
Chapter XIX Training for ECommerce Success in SMEs
About the Authors

Chapter VIII Use of Decision Support Systems in Small Businesses
Chapter IX Computer Security in Small BusinessAn Example from Slovenia
Part II Small Business the Internet and Electronic Commerce
Chapter X Factors Inhibiting the Collaborative Adoption of Electronic Commerce Among Australian SMEs
How Do Canadian Manufacturing SMEs Compare?
Chapter XII The Role of SMEs in Promoting Electronic Commerce in Communities

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About the author (2001)

Stephen Burgess has research and teaching interests that include the use of ICTs in small businesses (particularly in the tourism field), the strategic use of ICTs and B2C electronic commerce. He completed his PhD in the School of Information Management and Systems at Monash University. His thesis was in the area of small business interactions with customers via the Internet. He has received a number of competitive research grants in these areas. He has completed several studies related to Website features in small businesses and the functions of Websites over time. He has recently edited two books and special edition of journals in topics related to the use of ICTs in small business and been track chair at the ISOneWorld, IRMA, Conf-IRM and ACIS conferences in this area. [Editor]

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