Managing Information Technology in Small Business: Challenges and Solutions: Challenges and SolutionsBurgess, Stephen Idea Group Inc (IGI), 2001 M07 1 - 367 pages In many countries, small businesses comprise over 95% of the proportion of private businesses and approximately half of the private workforce, with information technology being used in more than 90% of these businesses. As a result, governments worldwide are placing increasing importance upon the success of small business entrepreneurs and are providing increased resources to support this emphasis. Managing Information Technology in Small Business: Challenges and Solutions presents research in areas such as IT performance, electronic commerce, internet adoption, and IT planning methodologies and focuses on how these areas impact small businesses. |
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Page 11
... provide better customer service. Individuals in small businesses are more likely to use a computersystem ifitis easy touse and if they feel that they Information Technology in Small Business: Issues and Challenges 11.
... provide better customer service. Individuals in small businesses are more likely to use a computersystem ifitis easy touse and if they feel that they Information Technology in Small Business: Issues and Challenges 11.
Page 14
... Customers and/or suppliers wanted or demanded contact by email or online transactions. • Businesseshadastrategic ... customer transactions, misuse of information or fear of hackers) were cited as major fears related to the use of e ...
... Customers and/or suppliers wanted or demanded contact by email or online transactions. • Businesseshadastrategic ... customer transactions, misuse of information or fear of hackers) were cited as major fears related to the use of e ...
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Contents
| 1 | |
| 18 | |
| 19 | |
The Case of Song Book Music | 48 |
Chapter IV Information System CheckUp as a Leverage for SME Development | 63 |
Two Approaches to Theorizing Innovation | 83 |
The Case of the Nova Scotia Ten | 98 |
A Framework | 118 |
Chapter XIII Strategies for Consultancy Engagement for EBusiness DevelopmentA Case Analysis of Australian SMEs | 227 |
Chapter XIV Building the Professional Services EPractice | 246 |
Chapter XV How a Procedural Framework Would Assist SMEs in Developing Their EBusiness Strategy | 261 |
Chapter XVI Managements Contribution to Internet Commerce BenefitExperiences of Online Small Businesses | 279 |
An Online Store Prototype | 299 |
Chapter XVIII Electronic Commerce Opportunities Challenges and Organizational Issues for Australian SMEs | 316 |
Chapter XIX Training for ECommerce Success in SMEs | 334 |
About the Authors | 349 |
Chapter VIII Use of Decision Support Systems in Small Businesses | 140 |
Chapter IX Computer Security in Small BusinessAn Example from Slovenia | 156 |
Part II Small Business the Internet and Electronic Commerce | 177 |
Chapter X Factors Inhibiting the Collaborative Adoption of Electronic Commerce Among Australian SMEs | 178 |
How Do Canadian Manufacturing SMEs Compare? | 193 |
Chapter XII The Role of SMEs in Promoting Electronic Commerce in Communities | 209 |
Index | 358 |
E | 359 |
K | 360 |
Q | 361 |
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Managing Information Technology in Small Business: Challenges and Solutions Stephen Burgess No preview available - 2002 |
Common terms and phrases
activities adoption advantage analysis applications areas associated Australia benefit Canada challenges chapter companies competitive considered consultants costs customers decision developing countries diffusion discussion e-commerce effective Electronic Commerce employees enterprises evaluation example experience factors Figure findings firms franchise Group hardware identified impact implementation important Improved increase indicated industry Information Systems information technology innovation International Internet Commerce involved issues Journal knowledge lack larger less major means measures medium needs operating opportunities organizational organizations owners perceived performance planning positive potential practices presented problems questions relationship reported requirements response sector skills small businesses small firms SMEs strategy success suggest supply survey Table unit University Website
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